Frequently Asked Questions


1. What should we bring with us?

Linen is not supplied in majority of our properties, you will need to bring sheets, pillow cases and towels with you. If your property supplies linen, it will state this on the properties page on our website.


2. What is the quickest way to get to the Central Coast?

Please see our "Maps & Directions" tab on the home page.


3. Where do we collect our keys?

Keys are to be collected from our Terrigal office. The address is, 78 Terrigal Esp, Terrigal. Check- in time is between 2-4pm unless organised differently. Please phone the office if you will not be arriving within these hours as there may be an additional charge. 


4. What is checkout time?

Check out time is 9am unless we have agreed to a late check out. To organise a late check out please phone our office.


5. What if damage occurs while we are in the holiday property?

Please notify our office as soon as possible if any damages occur. 



Please click here and email us if you feel there is another question / answer missing from this page.