We love to hear from our guests and our owners!
What will you say after you've experienced our service?
Very easy to deal with and excellent support when we left something behind (12/1/2015)
Raine & Horne were very good to deal with and communicated with us every step of the way (10/1/2015)
Smoothest holiday rental experience ever (9/1/15)
Exceptional service and an amazing place to holiday (4/10/14)
We were overwhelmed with our stay and will definitely be coming back to you as we were very pleased with the customer service.
All families enjoyed the stay which made our time over the long weekend.
I personally want to thank R&H for the great service provided and will definitely be recommending to other families and friends.
Eddie (Wamberal guest)
Thank you for a lovely week in a lovely well equiped unit. We hope to be able to return sometime soon. (Bill, Maree & Grandkids - Terrigal holiday guest)
Dear Helen, We just wanted to thank you for your help in finding us a suitable holiday house. Your professionalism and patient manner was greatly appreciated. We have had a relaxing and rejuvenating week and we won't forget your role in that (Kate & Tony)
Dear Team, I just wanted to say the place where we stayed was great. Terrific location, and a very function unit that slept 8 people but also seated 8 on the louge and dining (which you don't often find). It was terrific and the location was exactly as you had described - 2 minutes to the beach and 5 minutes to the shops - just perfect. It was a pleasure to book something through you and the accurate description you gave really helped. We were pleasantly surprised (Claudia - happy Avoca Beach holiday guest)
Team, I just wanted to say thanks re our holiday property. I really enjoyed staying there. Dealing with the whole team was very straightforward and effecient (Terrigal holiday guest)
"Helen, Please let me comment on a job well done towards how helpful and friendly you were to my inquiries. Whether it be the questions I had prior to my visit or reporting about small defects on the property while I was there ... I really felt well looked after and I will definitely be referring you and your team to friends and family when visiting the beautiful area. You and Rochelle are Brilliant at what you do" (Paul - happy holiday guest)
"Brett... your company has been fantastic, and such a change from the usual nightmare of trying to book a holiday! - Thank you" (Stacey - happy holiday guest)
"Dear team, we just want to say thank you for all your help with the unit, and all the 'little incidents' that arise. Thank you." Gabrielle & Steve (Terrigal holiday property owners)
"Hi Leanne, I just wanted to thank you for your service when we stayed on Terrigal Esplanade on the weekend. The place was amazing and all of us loved the location and the quality of the accommodation. Look forward to renting with you again!" (Raj - Terrigal holiday guest)
"Dear Leanne, Thank you very much for sorting everything out. Your professionalism and courtesy were amazing." (Elisabeth & Glenn - Terrigal holiday property owner)
"Dear Melissa & Staff, Thank you for all your help and assistance when my son and I rented in North Avoca last week. We look forward to seeing you again." Lee (North Avoca Holiday Guest)
"We were overwhelmed by the effeciency of your office, particularly the Holiday Rental section. From the first point of contact by email, then phone and in person when collecting and returning the keys, it was very smooth and trouble free. It was a very different experience to previous years with other agents in the area - Thank you" Margaret & Family (Terrigal Holiday Guest)