Check out procedure
CHECK OUT PROCEDURES
Thank you for choosing to stay with us, we do hope you had a wonderful time!
Please remember check-out is 10am (9am during peak times).
Here’s a handy departure checklist:
- Put the garbage bins out if applicable. If you have more garbage than can fit in the bins provided, then please take it with you and dispose elsewhere otherwise you may be charged an excess garbage fee.
- Linen to remain ON the beds for cleaners to strip as needed
- Clean out the fridge and freezer
- Wash, dry and put away all dishes, etc.
- BBQ must be cleaned after use or an additional charge will be charged to your bond.
- Check bedrooms and bathrooms to make sure nothing is left behind
- Return keys as instructed – If keys are returned late on the departure date you may be charged an additional fee.
- The property must be left secure on departure – please lock all doors, windows and turn off all lights and air conditioners.
If you will be returning keys outside our business hours. After hour drop boxes are available. Please speak to our staff ahead of time.
Looking forward to having you stay with us again!