Code of Conduct



Real Estate Institute of NSW and HLO organisation code of conduct for all Holiday rentals.
Holiday Rental – House Rules For Guests and Visitors
House Rules are provided at the Property to ensure that Guests and Visitors know and comply with the specific Rules governing their permission to enter and occupy the Property.
House Rules are to be displayed in a conspicuous place in the Property so they can be easily viewed by Guests and Visitors, such as in the Property’s kitchen. Matters contained in House Rules should include those set out in this Part and should be adapted and augmented to suit the particulars of the Property, such as specific instructions for car parking arrangements and the like and rules appropriate for any special equipment, facilities or local risks.
4.1 General requirements
a) Guest and Visitors must comply with all House Rules, By-Laws and instructions from the Manager and security services during their stay; and b) Guests must notify the Manager of any disputes or complaints from neighbours as soon as is practicable.
4.2 Noise and Residential amenity
a) Guests and Visitors must not create noise which is offensive to occupiers of neighbouring properties especially between 10pm – 8am and during arrival and departure at any time throughout the occupancy;
b) Offensive noise is prohibited and may result in termination of permission to occupy the Property, eviction, loss of rental paid and extra charges for security and other expenses which may be deducted from Security Deposit or Bond under the Terms and Conditions; and
c) Guests and Visitors must not engage in anti-social behaviour and must minimise their impact upon the residential amenity of neighbours and local community.
4.3 Visitors
a) Guests are responsible for ensuring the limits set on Visitor numbers is complied with at all times; and
b) Guests are responsible for ensuring that Visitors comply with these House Rules.
4.4 Gatherings or functions
a) The Property is not a “party house” and any such activities are strictly prohibited; and
b) Any gathering, celebration or entertainment permitted at a Property must not conflict with residential amenity and must comply with all the other requirements.
Holiday Rental
4.5 Parking
a) Guests and Visitors are to comply with parking regulations and other requirements set out below and show consideration to neighbours and other vehicles; and
b) Parking arrangements at the Property are as follows
4.6 Garbage and recycling
a) Guests and Visitors are to dispose of garbage and recycling in accordance with the usual practice at the Property (as set out below) in the allocated bins, and excess rubbish must not be left in public or common areas; and
b) Garbage and recycling arrangements at the Property are as follows
4.7 Security
Whenever you are absent from the Property, close all windows and doors to maintain security and prevent rain and water damage.
4.8 Swimming pool/spa (if applicable)
a) The swimming pool/spa must not be used between the hours of 10.00pm and 7.00am.
b) No glass ware is permitted in the pool
4.9 Deck and balcony areas
4.10 Smoking
Smoking is not permitted indoors.
4.11 Pets
Pets are not permitted indoors.
4.12 BBQ
4.13 Damages and breakages
Damages and breakages must be reported to the Manager.
4.14 On departure arrangements
Arrangements for keys, security, dishwashing, rubbish, etc are:
4.15 Emergency Contact
In the event of an emergency relating to the Property, please telephone Brett Hunter on 0410 630 222
4.16 Compliance
a) Breach of these House Rules is a breach of the Terms and Conditions of occupancy.
b) The Owner and Manager reserve the right to terminate permission to occupy and to evict from the Property, Guests or Visitors who refuse to follow these House Rules or who cause a nuisance.
Holiday Rental Code of Conduct Central Coast NSW – Version: 1.0 17 Holiday


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